In this case, the Marketplace has advised ** that they will not change your contractseffective date from January 1, 2023, to February 1, 2023. We have always had health coverage (Medicare) and supplemental insurance (BCBS of Alabama), and we have paid our monthly dues diligently, so I am not sure why we are under this much pressure from **** ******** ******* to pay the remainder of this medical expense. Cons Management is quite poor! Precertification. Features for members only (Member login . Check here bluecross blueshield alabama customer service phone number official portal step by step. Number: ************Claim Since I was still covered by my employer plan, I would like the premium I paid for the health and dental through the Federal market place REFUNDED. Group Number Therefore I was double insured for the month of January 2023. You are about to leave the Blue Cross and Blue Shield of Alabama Medicare products website and be taken to another website. Email the Sales Call Center (AdviseMe@bcbsal.org) anytime. number issued by the Internal Revenue Service. AlabamaBlue.com is operated by Blue Cross and Blue Shield of Alabama and all Blue Cross' privacy and security policies regarding the confidentiality and protection of your personal health information apply here as well. Your Medicare Number can be found on your red, white and blue Medicare Health Insurance card. Blue Cross & Blue Shield Of Alabama specializes in Hospital And Medical Service Plans. 2010 CLUB DR STE 100 GADSDEN, AL 35901 Clearly unprofessional and not helpful. Create your birth plan with instructions for labor, delivery and post-delivery, Read daily tips and keep a running journal, Create checklists and maintain doctor appointments. Blue Cross and Blue Shield of Alabama Provider Enrollment Enroll as a Blue Cross provider, update provider information, or begin the credentialing/recredentialing process. Contact Us - GroupAccess - Alabama - Contact Sales Your Preferred Contact Method Email Phone I am interested in learning more about: Health Dental Vision Whom Should We Contact? The Blue Cross and Blue Shield of Alabama apps are free to members and non-members to download, but rates from your wireless provider may apply. ALL Kids | Alabama Department of Public Health (ADPH) Complaints for Blue Cross And Blue Shield Of Alabama The Blue Cross Blue Shield System is made up of 34 independent and locally operated companies. I would like a refund of $ $854.13 for health insurance and $92.00 for dental insurance for the period I was double insured.I have tried to resolve this by phone with BCBS of Alabama, but they have pointed me towards the federal market place which then refereed it back to BCBS of Alabama. Blue Cross & Blue Shield of Alabama - Gadsden , AL - Company Page Step 4: After you have completed the login details correctly, click the Login button to log in to your account. Get your plan details such as common copay amounts, HSA balances & claims on the go. If you have questions about Blue Advantage telehealth coverage, call Provider Networks at 1-866-904-4130. Get email updates for new Researcher jobs in Greater Birmingham, Alabama Area. Contact Us Yet, we do not rest on past achievements. To continue, click "Accept." No one, to my knowledge has reached out to Dr ******s office to help rectify the situation, ********XXXXXXName I had coverage for $49.15 a month for a year all messages via email at the beginning of January I was sick and had not been able to check email bcbs raised my premium to $917.00 a month and wipe out my bank account causing me to be overdrawn and incurred bank charges I have been I cancelled policy 1/7/23 and have been trying to get a refund since then. Verify that your login information is correct in each field. Dear Mr. *******:We are responding to your complaint concerning Dr. ******* ******s network status.We cannot go into detail concerning anything between a physician and Blue Cross and Blue Shield ofAlabama, but we are happy to advise everything has been straightened out. Asthma Chronic Obstructive Pulmonary Disease Click on it. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Request assistance with completing your paper or online application, Update your information such as an address, phone number, your name and/or your child/children's name(s), employment, and income changes to ensure ALL Kids has your current information, Answer questions about an application you submitted. Under the contractual agreement Care Management Programs. Your comprehensive guide to accredited information on diseases and medical conditions, medical procedures, and medications. Note that complaint text that is displayed might not represent all complaints filed with BBB. BBB Business Profiles are subject to change at any time. If you want to stay on Blue Cross' website, click "Cancel.". If I need to cancel the federal plan and re-apply that can be arranged, but I need a refund of $ $854.13 for health insurance and $92.00 for dental insurance for the period I was double insured.Sincerely,*********************** **************** ************. 1-205-220-2100. We are now being harassed by not only **** ******** *******, but also their internal collection agency for the remaining amount of the medical expense. When you select the option to speak to someone it disconnects the call. Box 995 Birmingham, AL 35298 Customer Service 800.327.3994 Preadmission Certification 800.248.2342 Subrogation 205.220.2744 Fraud Hot Line 800.824.4391 Rapid Response 800.248.5123 (to order ID cards, claim forms, & directories) BBB Business Profiles may not be reproduced for sales or promotional purposes. Therefore, Blue Cross advises users of these sites against sharing any personal health information or any other information the user would otherwise not feel comfortable being made public. If you want to stay on the Blue Cross website, click "Cancel.". bluecross blueshield alabama customer service phone number Guide, bluecross blueshield alabama customer service phone number Tips, Step-by-Step Guide to bluecross blueshield alabama customer service phone number, Forgot bluecross blueshield alabama customer service phone number password, People Also Searches bluecross blueshield alabama customer service phone number, https://www.bcbsal.org/web/contact/index.html, Bluecross blueshield fitness centers 24 hours, Bluecross blueshield fitness center discounts. Products; Resources; My Account; Talk to a D&B Advisor 1-800-280-0780. Business Directory . The estimated total pay for a Customer Service Trainee at Blue Cross and Blue Shield of Alabama is $45,287 per year. We look forward to answering your questions. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Name of Patient: ******************Contract Number: PGX888888888Complaint ID: 19330982. Already a Blue Cross member and have questions about your current plan? This link takes you to another web site. I was DOUBLE INSURED for the month of January 2023. 450 Riverchase Parkway East 2023, Blue Cross and Blue Shield of Alabama is an independent licensee of the Blue Cross and Blue Shield Association. provides a platform for learning how to effectively serve our members as the voice of the company As an Alabama Health Guidance representative, I agree to the payment terms and conditions of Blue Cross and Blue Shield of Alabama and will not collect any checking account, debit card or credit card information on behalf of the consumer for the purchase of health or dental insurance. This link takes you to another web site. Find out how much you should be earning in Alabama. Three forms are also available to aid providers in preparing an appeal request. of Patient: Mr.********Contract The site is operated by Blue Cross and Blue Shield of Alabama and all Blue Cross' privacy and security policies regarding the confidentiality and protection of your personal health information apply here as well. Online access for our members is free, easy and secure! You are about to leave the Blue Cross and Blue Shield of Alabama Medicare products website to learn more about vision plans. You may also submit feedback about your Medicare health plan or prescription drug plan directly by visiting https://www.medicare.gov/MedicareComplaintForm/home.aspx,in lieu of calling 1-800-Medicare. advised them that Dr. ****** is a preferred We have contacted BCBS of Alabama NUMEROUS times and have documented and accounted all of the dates and names of representatives that we have spoken to. If you receive a call that appears to originate . of Service: April 28, 2022, Complaint Case Number:********Dear Mr.********: We reviewed your claim for date of service April Average Blue Cross and Blue Shield of Alabama Customer Service Representative yearly pay in the United States is approximately $33,281, which meets the national average. It is fast, easy and always available. Alabama Blue - Apps on Google Play FEP Members: If you are part of the Federal Employee Program (FEP), you should use Group Number 53533 I can't get a supervisor or manager on the line to even explain the situation. Thats why were called The Caring Company. We've been cited for excellence in performance, financial strength, innovation and human resources. If you want to stay on the Blue Cross Medicare products website, click "Cancel". Todays dynamic healthcare market requires that we identify and utilize the best available talent to provide outstanding value and service to our customers. 99443. Locate doctors in your plan from wherever you are. I paid a Dentist who was out of network ****** and was suppose to get reimbursed and it was sent to the Denist. Birmingham, Al 35244. Information contained in the external sites is not endorsed by BCBSAL. dentist and that they cannot bill This link takes you to another website. The estimated base pay is $43,102 per year. Fax: (334) 206-3784, CHIP P.O. Blue Cross and Blue Shield of Alabama : New Registration my BlueCross New Registration Online access for our members is free, easy and secure! To continue, click "Accept." Blue Cross and Blue Shield of Alabama hiring Claims Research Associate Step 4: bluecross blueshield alabama customer service phone number will send you an email with additional instructions on how to reset your password. Save time. What you need to know about the disease and our commitment to ensuring you have access to the right care at the right time. Heres everything you need to know about it. Search for jobs with features important to you! The above claim processed correctly and you were Customer Service Manager - RISE Training Area at Blue Cross and Blue Shield of Alabama Birmingham, Alabama, United States 938 followers 500+ connections If youve got top-notch communication skills, enjoy helping others, and have a passion I would like BCBS to approve the prior authorization per their criteria. Everything you need to enroll in a Blue Cross plan, Search your prescriptions to see which plan meets your needs. To access specific information about your coverage, EOBs, prescriptions, paying a bill, or any other questions related to your individual or group health insurance . Blue Cross and Blue Shield of Alabama salaries: How much does Blue for service orientation, Customer Service might be a great fit for you! These are the steps to follow: Step 1: Log in to bluecross blueshield alabama customer service phone number. Customer Service Blue Cross and Blue Shield of Alabama members that are eligible for Teladoc may enroll in the telephone and online video consultations program by visiting Teladoc.com/Alabama or calling 1-855-477-4549. At Blue Cross, our strategy is simple. Customer Service professionals have also rated Blue Cross and Blue Shield of Alabama with a 4.6 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.5 rating for culture and values and 4.1 rating for career opportunities. Find my BCBS company. 1-800-248-2342 1-205-988-2245. I keep being promised that someone will return my call and tell me what is going on, as of today I have not received a phone call. Complaint ID: 19533681. The customer service department has been dismissive and I have been getting the run-around. As I meet criteria 2. Contract Number XAA806376447 20 complaints closed in the last 12 months. Your Name: Your Email Address: Phone Number: (optional) Company Name: Company Location: Number of Full-Time Employees: Rate Quote Session ID: (optional) Company Location: If you want to stay on the Blue Cross website, click "Cancel.". I would like Dr ****** added to the system so I can select him as mine, and my mothers designated provider. Alabama Help Center: Important contact information for Blue Cross and Blue Shield of Alabama. If you have any questions while considering your Medicare choices and related issues, here are some additional sources for information: Blue Cross and Blue Shield of Alabama, an independent licensee of the Blue Cross and Blue Shield Association, has a contract with the Centers for Medicare & Medicaid Services (CMS) that is renewed annually, and availability of coverage beyond the end of the current contract year is not guaranteed. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. We reference sites that we think might be useful or of interest to you, but we are not responsible of the content or privacy practices used by other site owners. Once they finally figured out my Cobra, I asked about the reimbursement process to get these claims reimbursed to me and meanwhile I uploaded the reimbursement claim, the invoice, and the paid receipt. BCBS of Alabama then sent me a letter below which is shows a misunderstanding of the problem. Please review the terms of use and privacy policies of the new site you will be visiting. Customer Support Rep I - Birmingham, AL job at Blue Cross and Blue As the association representing our 34 BCBS companies, the Blue Cross Blue Shield Association (BCBSA) provides a strong foundation of national leadership with industry colleagues, government officials, the media and the public. Blue Cross and Blue Shield of Alabama. Internet browser compatible with Simconnect Login official site, Reliable internet access for laptops, tablets,s or smartphones via a PC or smartphone, These are some tips to help you ensure a successful login, To avoid login problems, make sure you have a reliable internet connection. The full refund totaling $917.26 has been issued to you by direct deposit in two payments, one for $739.72 and the second for $177.54.We hope this information is helpful. Email the Sales Call Center (AdviseMe@bcbsal.org) anytime. Plus, Baby Yourself Maternity Program members get exclusive features such as access to a personal nurse and prenatal gifts. However, you may still obtain a copy by logging into your my BlueCross account, or request a copy by calling the customer service phone number on the back of your ID card. Receive a one-time comprehensive credit report on this company. Call 1-855- a.m. - 8 p.m. Central Time, Monday through Friday. Frequently Asked Questions | Blue Cross Blue Shield Blue Cross and Blue Shield of Alabama Customer Service Representative The dedicated Mental Health/Substance Abuse services phone number is available to parents and providers 24 hours a day, seven days a week. provider. Well guide you through the process. . The provider has I am at a loss as to why at this time it is the insured person who ultimately becomes responsible for all of these claims. This site is protected by reCAPTCHA and the Google Members and non-members can download for free to access must-have tools and features. Our customer base consists of individuals and families not covered by an employer plan, and over 28,000 companies from as small as two employees up to many of the largest corporations in the country. It is fast, easy and always available. To continue to our Commercial website, click "Accept." My employer was ending my health insurance with BCBS of Alabama ( Contract Number: PPA866095305 ) and dental insurance with BCBS of Alabama ( XAD866095305 ) on Feb 1, 2023. Know Your Rights and Responsibilities | EEO Policy, ADA Accommodation, and Pay Transparency Disclosure, EEO Policy, ADA Accommodation, and Pay Transparency Disclosure. http://www.fepblue.org. Some areas of our site may provide links to other external sites that we don't own, control or influence. I have been waiting for Dr ******* ****** of Andalusia Alabama, to be admitted to the network for over a year, I have called BCBSAL numerous times, have been promised that someone would look into why he has not yet been added so that I can select him as my designated care provider. All rights reserved. Sign in to create your job alert for Researcher jobs in Greater Birmingham, Alabama Area. Sometimes you will need to enter your username or email. Need some help deciding which plan is right for you? Please contact Social Security at 1-800-772-1213; TTY users can call 1-800-325-0778 for more information. The Blue Cross and Blue Shield Association does not have access to member information. The Blue Cross and Blue Shield of Alabama apps are free to members and non-members to download, but rates from your wireless provider may apply. Contact Us | Blue Cross and Blue Shield of Alabama Blue Cross Blue Shield of Alabama (PPO) www.alabamablue.com/peehip/ 450 Riverchase Parkway East P.O. Blue Cross and Blue Shield of Alabama have not specified a salary for this role. BCBS Customer Service Call the toll-free number on the back of your member ID card for BCBS customer service. been advised that heir refund If your ID card is not available, you may use one of the Customer Service telephone numbers below. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. They would not get me off the phone without fixing and correcting the issue. The air transfer through AirMed was paid out of pocket due to the time constraints in order for a preauthorization to be accomplished. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. PDF Plan Administrator Contact Information - rsa-al.gov I have asked to be removed from the automated calling system regarding the designated provider, but the calls keep coming. Slim to none, I would say and an inconvenience and an imposition to me. You are about to leave the Blue Cross and Blue Shield of Alabama Medicare products website to visit one of our social media sites. ACA Section 1557 Discrimination Grievance Form, https://www.medicare.gov/MedicareComplaintForm/home.aspx. I was also told that I may or may not receive my money back from the months that I should have been covered by insurance. 1-800-492-8872 . If you would like to go back to the C Plus Compare and Enroll page, click "Cancel". Your Group Number can be found on your Blue Cross and Blue Shield ID Card. By clicking Agree & Join, you agree to the LinkedIn. Average Blue Cross and Blue Shield of Alabama hourly pay ranges from approximately $13.78 per hour for Social Work Supervisor to $17.61 per hour for Help Desk Analyst. Get on-the-go access to health information and tools available on your smartphone or mobile device. Our Customer Service team provides a platform for learning how to effectively serve our members as the voice of the company by upholding our reputation as the Caring Company. You may also visit them online at . File a Drug Claim. Search Job Postings Ability to connect and innovate. It is so unnecessary to have to file a complaint of this type. They indicated they would go back to the provider and pay them anyway and I had to get my monies from that provider. Blue Cross and Blue Shield of Alabama. Our similar businesses nearby shows similar businesses in their industry and region based on information found in their Dun & Bradstreet Credibility Review profile. as Dr. ******* ****** is a preferred dentist. International Association of Better Business Bureaus. As a CHA representative, I agree to the payment terms and conditions of Blue Cross and Blue Shield of Alabama and will not collect any checking account, debit card or credit card information on behalf of the consumer for the purchase of health or dental insurance. The protection of your privacy will be governed by the privacy policy of that site. Dun & Bradstreet, Inc. 2023. 2023, Blue Cross and Blue Shield of Alabama is an independent licensee of the Blue Cross and Blue Shield Association. This is the customer service number for questions about your health insurance coverage, benefits or treatment. BCBSA employees work in our offices in Chicago and Washington, D.C. By clicking "Next", you are acknowledging that you would like to submit your application otherwise, click "Cancel". As a matter of policy, BBB does not endorse any product, service or business. Information on Health Handbook, myRx Planner, and Baby Yourself apps are for educational purposes only and are not a substitute for personal care from a licensed physician. When you select Blue Cross for your health insurance coverage, you get more than an ID card and monthly invoice. This didn't make sense as this was early November and I don't use this provider anymore so what are the chances of them reimbursing me? Keep track of your moods, kicks, weight, and more! We are responding to your complaint to the Alabama Better Business Bureau concerning your contractseffective date.Based on our records, you are covered through the Marketplace Exchange. Birmingham, AL 35244. www.bcbsal.org. Save Time. Blue Advantage (PPO) members call 1-888-234-8266 (TTY 711), 8 a.m. to 8 p.m., seven (7) days a week. Henry Mims, PMP - Customer Service Manager - Training Area - Blue Cross The Public Health Emergency (PHE), currently in place as a result of COVID-19, will end on May 11, 2023. Member Services | Blue Cross Blue Shield 2023 Blue Cross Blue Shield of Alabama is an independent licensee of the Blue Cross Blue Shield Association. So not only was I lied to and told that my primary care physician was added onto my card but I was billed for services because not only did they not add the primary care physician theyre telling me they cant go back in the service so whats the point of me paying for insurance if youre not going to pay for the services and the lady I spoke with all the phone today ****** was super rude to the point where my Blood was boiling I cant wait until the market place opens back up so I can get this insurance switched over immediately Ive never had a problem with Blue Cross before but this is ridiculous and the customer service is subpar. We reference sites that we think might be useful or of interest to you, but we are not responsible for the content or privacy practices used by other site owners. **** Cross **** Shield of Alabama denied payment while there were issues with them getting my Cobra benefits straightened out. Email the Sales Call Center (AdviseMe@bcbsal.org) anytime. Find a Doctor; Symptom Checker; Teladoc; Treatment Cost Estimator ; Benefits. Information contained in the external sites is not endorsed by BCBSAL. I have been told there is a code he needs to provide but as of yet no one can tell me what the code is that they need. By clicking "Accept", you are acknowledging that you are eligible for C Plus Plan F and would like to continue with the enrollment process. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. In order to serve you better you can email Blue Cross and Blue Shield of Alabama at bcbsalmedicare@bcbsal.org. If you still have trouble logging in, click the Forgot Password? link and follow the steps to reset your password. When expanded it provides a list of search options that will switch the search inputs to match the current selection. According to the Marketplaces records,January 1, 2023, is the correct effective date based on when your enrollment was received. Name of Patient: ********************Contract Number: ONS88888888Case Number: 19383036. Number(s): ***********Date(s) This app is available to all expectant mothersmembers and non-members. 450 Riverchase Parkway East specializes in Hospital And Medical Service Plans. Blue Cross Blue Shield The IRS no longer requires us to automatically mail Form 1095-B to members. Treatment Cost Estimator See details. 450 Riverchase Parkway East. Dr. ****** should be showingas an eligible provider in your network within 30 days. The address for the Blue Cross and Blue Shield Service Benefit Plan administrative office is: Blue Cross and Blue Shield Service Benefit Plan. Blue Cross and Blue Shield of Alabama : New Registration Self Service. Someone will get back to you within two business days. For questions about claims payments, health, and dental benefits, or to order insurance cards, please call Blue Cross and Blue Shield of Alabama at 1-800-760-6851. Blue Cross shall not be liable for privacy breaches, security incidents or similar events due to the use of social media sites. Call 205-220-7200 (local) Call 1-866-904-4130 (toll free) Behavioral Health For general information on our Behavioral Health programs, such as provider manuals and provider toolkits, use one of the following contact methods for New Directions Behavioral Health: Visit their website Email providerrelations@ndbh.com Call 1-888-611-6285, Option 3 Prime is our business associate and is an independent company that provides pharmacy benefit management services to Blue Cross health plans. Blue Cross Blue Shield Association - Wikipedia 2023, Blue Cross and Blue Shield of Alabama is an independent licensee of the Blue Cross and Blue Shield Association. myRx Planner assists in staying compliant with prescribed or directed dosages for you, family members, those you care for, and loved ones. Please make sure you select the appropriate form to address your . bluecross blueshield alabama customer service phone number valid Username & Password. You are about to leave Blue Cross and Blue Shield of Alabama's website and enter a website operated by HealthEquity. 2023, Blue Cross and Blue Shield of Alabama is an independent licensee of the Blue Cross and Blue Shield Association. A live agent actually took payment once, and my coverage was still canceled 4 days later. It shouldn't be this difficult or cause this much stress, time, and inconvenience. MAIL US Corporate Office Address 450 Riverchase Parkway East Birmingham, Alabama 35244

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