Try again. Try this website - nanea.ipoolside.com. We are trapped with no cost-effective way out. Plus my annual fees are coming up soon, and I got Butkus for my purchase. Discover the perfect fit for your vacation or repeat your stay in a favorite unit each time you're in paradise. Malama Pono! To help you stay healthy when you stay with us, weve expanded our exacting standards, from enhanced cleaning protocols using hospital-grade disinfectants to social distancing measures and hand sanitizing stations youll find throughout the property. 808-662-6300 Share the love with fellow travelers today! Their idea of advocacy is to point at lines in a 48-page contract that alludes to items that were specifically omitted or misrepresented. 14806241000. We are STILL LISTED with Marriott as a Club Member, even though WE DID NOT RENEW OR PAY THE DUES! Guests go online to book their hotel rooms, their cabana, & various guest services, with full integration in place. This service may contain translations powered by Google. Visiting the pool involves health and personal . ReadMore, One of Maui's must-see snorkel sites. Located on Mauis renowned Kaanapali North Beach, Outrigger Honua Kai Resort & Spa provides the space you need with the exceptional amenities youll love. The Westin Kaanapali, HI 96761 - Last Updated July 2021 - Yelp 17028365900. This year is the worse vacation season we've ever seen. Checkin:4p.m. | 45 Kai Malina Parkway, Vistana Hawaii Tax ID # TA-139-329-5360-01, Vacation with Confidence: Our Next Level of Clean. This is neither an offer to sell nor a solicitation of offers to buy in any state or other jurisdiction in which registration requirements have not been met. The check in went smoothly and both the valet and front desk were friendly and professional as was the concierge. All lies. | The get their act together in the future. There was a problem loading the reviews. The Westin Nanea Ocean Villas vacation rentals - Vrbo Bottom line is there was nothing she could do regarding a cancellation and refund. Your real feelings show in that NOBODY can live long enough to get past the outer ranks of salespersons to a LIVE SUPERVISOR to remedy this mess. I am a Marriott hotel user, and have Titanium Elite status. As we welcome you back to our hotels around the world, we are committed to providing you with a safe environment that aligns with expert protocols for working to defeat COVID-19. !Such a scene is unimaginable.No hotel should be aloud to operate at this standard. Seemed more interested in flerting with guys than taking care of her customers. That seemed strange as there seemed to be almost o o e else around. We have yet to receive a response.Heed my warning, dont become an owner of Marriott Vacation Club! iPoolside centralized inventory manager eliminates all double bookings. The Westin Nanea Ocean Villas, Ka'anapali is a lively vacation ownership beach resort located in Lahaina, once the royal capital of Maui Loa. One of the most beautiful views on Earth. Please download an updated and supported browser . Inu has a multitude of culinary offerings of food and cocktails to refresh and refuel you for the day ahead. Youll find some of Hawaiis best aquatic fun just steps from your villa door. Please use the "Staging" version of the Owner Emulation Tool if you must complete this blocked action. Valet couldn't find our car one day. Find unique souvenirs, snacks, toiletries and everything else youll need to make your stay memorable and fun. What other views are available? Sheraton Maui Resort & Spa BAD DEAL. Last Name is required. Custom Swimming Pools & Landscaping | Woodside Pools in Wayne NJ We didnt have the use of this bathroom for several hours after coming off the beach.I lodged a complaint about all this and two days later the Manager of Housekeeping , Maureen, came to our room with her staff to finally clean this room up properly. This is a time share operation. Don't do it regardless what you are offered unless it's free. WE TRUSTED THE MARRIOTT NAME when we signed on here, as we are decades long Marriott Rewards members (including at the Titanium Level) and never once thought that we would get screwed over like we have been here. Marriott even went as far as telling us the beaches were closed, they were not closed when they told us this. Jess was extremely helpful in providing all services for pleasant stay. We have now escalated our concerns to the President of the company at their corporate headquarters. To protect the integrity of our Owner data, employees are blocked from performing certain actions on the live website that might impact the customer record of the Owner you are emulating. Oh snap! Find more info about the property in the questions and answers. Please be aware that in some locations, misrepresenting a pet as a service animal is a misdemeanor and may result in a monetary penalty and/or imprisonment. Westin Nanea Maui, HI - Last Updated April 2022 - Yelp Chat is only available when logged in and within 90 days of your arrival date. We were then brought to an additional area to go over our registration. It quickly turned into a sales pitch to book a further meeting. Aloha. Plus, my Bonvoy status should be titanium rather than platinum. Many of our features might not work. Our Westin Concierge is available to assist and arrange anything you may need during your stay. Corporate? To protect the integrity of our Owner data, employees are blocked from performing certain actions on the live website that might impact the customer record of the Owner you are emulating. Marriott Vacation Club International. A Romantic Treat: The Papa'i Poolside Dinner at the Westin Princeville We rented cabanas at $150 per day for two days ( non refundable) when we made our reservations only to find out on arrival they were on the back side of the pool with a wonderful view of the backs of poolside chairs and people's backs and bald heads. How sad you are willing to disrespect and spit on your loyal customers like this.MEANTIME the Marriott rep Erin who had me on hold for a supervisor finally told me COULD NOT GET ME CONNECTED to a Supervisor who could get this issue resolved; they were ALL so busy with others.I spent 30 minutes THIS TIME on the phone with Marriott to no avail. Villas come complete with like-home comforts, including a fully equipped kitchen, washer and dryer, a separate living and dining area, complimentary Wi-Fi and resort amenities without the resort fees. I have always enjoyed our timeshare and usually decline a meeting for further sales. The Westin Las Vegas Hotel, Casino & Spa If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Anyone can write a Trustpilot review. {{ thankyoumodalbodycopypersistenceerror | raw }}, ResortActivities The Westin Nanea Ocean Villas 45 Kai Malina Parkway, Lahaina , Hawai'i 96761 , United States 808-662-6300|Check in: 4 p.m. |Check out: 10 a.m. 81F / 27C Resort Toggle MenuResort Menu Overview Photos Resort Updates Villas Activities Amenities Dining Maps Purchase Community The Westin Nanea Ocean Villas This has been one of the most frustrating and costly experiences which we regret. We then contacted Rhonda Robinson, Owner Advocate, and eventually the Director of Customer Advocacy, Carla Smith. Taxes and fees that are shown are estimates only. )We pay our timeshare costs in a timely manner. I told them to send a hard copy of the contract for me to review before I would agree to this deal. Housekeeping Jogging Path Kid's Club On-Site Convenience Store On-Site Restaurant Pool Bar/Grille Pool Chairs Pool (s) Turn these moments into lasting memories! Westin Nanea Villas, Just opened, can't recommend - Tripadvisor Maintenance fees, resort fees and other taxes were never included in any discussion of price or payments for ownership during the presentation, however, we were held financially responsible for all of those and more. Checkout:10a.m. Activity Schedule|Announcements | Resort Policies | Accessibility. When we arrived to check in, we we're given our Villa, a one bedroom overlooking the parking garage. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I have forwarded your review to the team for immediate follow up and would be grateful for the opportunity to discuss these occurrences with you. Do they charge an additional resort fee? As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Not hours. ReadMore, The road to Hana with a picnic lunch. !We were showing as a corporate account with Marriott which YOUR ADVISOR SAID WAS BECAUSE OF THE VACATION CLUB MEMBERSHIP, WHICH WE PROMPTLY DID NOT RENEW, when I called in and got hold of a rep to talk to.We are certainly not a corporate anything, we own a private timeshare though Marriott! That seemed strange as there seemed to be almost o o e else around. !After housekeeping left the room my wife wanted to have a cup of tea and when she took out a coffee cup she discovered it was also dirty. Balance historic museum tours with rain forest hikes to 400-foot waterfalls. ReadMore, Deftly climb down walls and falls. We've had numerous problems finding properties that we would like to stay at (lack of availability) and in some cases it would be CHEAPER just to pay the nightly rate at their resorts instead of using MVC Points. It was not clearly explained that we would be paying recurring annual fees on top of our monthly fees. All fields must be valid. We were told.to come back in 15 minutes to check. COVID-19 is an extremely contagious disease that can lead to severe illness and death. ReadMore, The way Maui was meant to be enjoyed. We were told we would be met as a VIP for registration. Next time they offer me something VIP I dont know its just a ploy. For poolside lounging, bar service or a more casual all-day dining experience in Lahaina, visit Inu Pool Bar for lunch or dinner. When I read him the contract language verbatim, he said he would investigate it, but we never heard from him again. Reviews on Westin Nanea in Maui, HI - The Westin Nanea Ocean Villas, Ka'anapali, The Westin Ka'anapali Ocean Resort Villas, Sheraton Maui Resort & Spa, Grand Wailea, A Waldorf Astoria Resort, The Westin Maui Resort & Spa, Ka'anapali, The Ritz-Carlton, Kapalua, Honua Kai Resort & Spa, Blinnk Photography of Maui, Wailea Beach Resort - Marriott, Maui, Blinnk Photography INU POOL BAR - 78 Photos & 65 Reviews - Yelp Thats several days after my check in! In fact many dishes and the salad bowl still had food in them.My wife felt embarrassed to once again call housekeeping. Making matters worse, the number of points required for a single night stay has increased because available in every desirable location is low or non-existent. Guests can enjoy a meal at the on-site restaurants Mauka Makai or Inu Pool Bar or unwind in the on-site fitness center. All we ask is that you treat us with the same respect and take care of our one request. Your health is priority. We didn't expect ocean view but certainly not the parking garage. Savor a taste of Maui at our award-winning restaurants ranging from a relaxed upscale culinary experience celebrating the farming and fishing culture to a spectacular pool bar with breathtaking views serving local island favorites. Welcome to The Westin Nanea Ocean Villas, Ka'anapali The Westin Desert Willow Villas, Palm Desert, The Westin Mission Hills Resort Villas, Palm Springs, Sheraton Lakeside Terrace Villas at Mountain Vista, The Westin Kanapali Ocean Resort Villas, The Westin Kanapali Ocean Resort Villas North, The Westin Princeville Ocean Resort Villas, The Westin Resort & Spa, Puerto Vallarta*. Terms & Conditions | Unless youre looking to be trapped into debt and letdowns avoid Marriott timeshare. Our meeting was over five hours, where these Salespeople managed to lie and misrepresent the product in the following ways: MVC timeshare points would be easy to resell, and MVC staff would assist us any time. | From family-friendly whale watching excursions to thrilling helicopter rides, Maui tours cant be beat. Northside Park has something fun for the whole family! Aloha Dorubere, Mahalo for staying with us at The Westin Nanea Ocean Villas. Does anyone know what the beach is like? This recommendation is in addition to any applicable face covering requirements mandated by governmental authorities in the jurisdictions where our resorts operate. Not addressing their owner complaints seems to be an ongoing theme with this company. Get inspired to explore the sea and swim with Kealohi. Upon checking into our room my wife discovered that the microwave was not cleaned. This property has taken extra health and hygiene measures to ensure your safety is their priority -, One-Bedroom Villa with Balcony and Resort View, Two-Bedroom Suite with Balcony and Resort View, Three-Bedroom Suite with Balcony - Oceanfront, Two-Bedroom Villa with Balcony and Resort View - Hearing Accessible, One-Bedroom Villa with Balcony and Resort View - Hearing Accessible, Two-Bedroom Villa with Balcony, Resort View and Adapted Tub - Mobility Accessible, Destinations, properties, even an address, 1708660,1720070,1721720|3,1709670|3,1720070|2,1721460,1718430,1726110|2,1728620,1716160,1718400,1709670,1728350,1726110,1718400|2,1715610,1716160|6,1728180,1727980,1728350|4, Personal or sensitive info (e.g. If my reservation says resort view, what does that mean? The staff were happy, all smiles and seemed to really enjoy their jobs. They get money from you coming and going! Had the breakfast buffet once and it was top of the line. Checkin:4p.m. | Mahalo, and Be Well. AND THIS IS THE WAY WE GET TREATED? There is also a sofa bed in the main living area. Amenities include a 10,000 square foot lagoon- style pool with an upper pool, children's pool and play area, two plunge . Maui Vacation Villas | The Westin Kaanapali Ocean Resort Villas North Front Street Lahaina is 4.3 mi from The Westin Nanea Ocean Villas, Ka'anapali. Travel photos and stories(and upload your own). When we arrived to check in, we we're given our Villa, a one bedroom overlooking the parking garage. The wait staff was attentive and the buffet was delicious. Today was quite the twist. Calm or rough? Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. We were also sold on the idea that our ownership could be sold back to Marriott at a later date After paying almost $35,000 to date, we have discovered that there is no such thing as VIP status or specific benefits and Marriott does not buy back memberships. Maui Vacation Packages & Deals 2023 | Vacations by Marriott PLEASE JUST FIX THIS SCREW UP PROMPTLY and email me to that effect.Its a pretty telling thing when your own members cannot get an issue taken care of in a timely manner per telecon. The Westin Nanea Ocean Villas, Ka'anapali, 45 Kai Malina Parkway, Vistana Hawaii Tax ID # TA-139-329-5360-01, Lahaina, Hawaii, USA, 96761, On-Site Parking daily fee : $25 USD | Valet Parking fee : $30 USD | Electric Charging Stations : 1 Daily fee: $25 USD. Make a splash with our stunning outdoor pools, five hot tubs, a waterslide, waterfalls, and a childrens area. ReadMore, Encounter diverse tropical landscapes. Then wanted us to sign a form that we would attend - no go. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Only opened April 15, 2017. We confirmed that is was okay to bring another couple before finalizing. After almost two hours of being told different stories and asking for the GM, a young man who repressented himself as the office manager told us our Villa would be ready at 4 PM. You can enjoy a game of tennis or start a pick-up game of soccer, and you can always head to the Northside Pool to cool off. Phone:808-662-6300 The timeshare salespeople, specifically Joaquin Boadella & Brooks Bohon, lied to my wife and me and continued to lie to keep my business by not letting us out of our contract. We look forward to your return. However, we got invited to a timeshare presentation at Marriott Oceana Palms, Riviera Beach, FL and decided to go. If you can't find what you're looking for, you can also send your own questions to the property. The infinity pools give bathers a sense of continuity with the ocean that is 200 feet below the Westin bluff. We specialize in in the management, design, and construction of complete backyard projects. GUESS WHAT? We were told.to come back in 15 minutes to check. Get away from the tourist spots and head to where the locals eat. We found this unacceptable after traveling 4000 miles expecting a better view. Cookie Settings | Do not take any of their offers! This is REAL ESTATE, with a deeded property (neither are true). Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. It doesn't seem that the amenities will be enough to cover the resort once the entire place is complete. We have reached out to the company multiple times via phone and writing and have received zero help or movement towards resolution of multiple issues. Better than great, actually, amazing! No help was offered or given.They would not help us, cancel us or refund us. Days! RedWeek, Inc. is a Registered Seller of Travel in the following states: There are only 2 view types - Resort and Oceanfront. We rented cabanas at $150 per day for two days ( non refundable) when we made our reservations only to find out on arrival they were on the back side of the pool with a wonderful view of the backs of poolside chairs and people's backs and bald heads. Companies can ask for reviews via automatic invitations. All content should be genuine and unique to the guest. The Westin Nanea Ocean Villas, Ka'anapali 45 Kai Malina Parkway, Vistana Hawaii Tax ID # TA-139-329-5360-01, Lahaina, Hawaii, USA, 96761 Tel: +1 808-662-6300 Kahului/Maui Distance From Property: 29.8 Miles Phone Number: +1 808-872-3830 Visit Website Alternate Airport Transportation: Speedishuttle Kapalua Airport - Maui Our beach resort even offers ukulele lessons, hula dances and Kona lobster straight from the fisherman's cage. Edited: 1 year ago A favorite for guests and locals alike, Dukes pays homage legendary Hawaiian surfer and waterman Duke Kahanamoku. Let us help you make the most of your trip to Maui. We were set to check in on 10/11/22 and had wedding plans on 10/16/22 on Marco. Nice.My CASE NUMBER is # - - - - - - with MARRIOTT:NOTE TO SUPERVISOR: DEAR SUPERVISOR, PLEASE JUST EMAIL ME REGARDING THIS ISSUE AND YOUR FIX. In addition, my Westin point conversion date is October 31st with no way to transfer Westin point if I wanted to. Good luck squeezing us for anything more! When we attended the sales presentation, which we were told would only last about 1 hours, we were kept in that room for the entire day! I then asked the person doing our registration point-blank can you assure me that no one is going to try to sell me something at this meeting on Friday? Our children will inherit the property (lie, they will simply get bills).We upgraded 3 times, chasing the dream that the Sheraton/Marriott employees were selling. E-mail: info@hkm.com. Marriott's website is nothing short of shameful; it is extraordinarily slow and when you try to book points you routinely get a message "Fatal Error Searching Availability". Patient & knowledgeable, informing us of places to go & things to see in Maui. To learn more, please see destination-specific information below and reference our Face Covering Requirement information. Ate at the pool bar. All with Westin touches keeping in harmony with the Hawaiian culture. Choose your perfect view and the number of bedroom and we'll do the rest. Lacked customer service. First Name is required. Nothing is ever explained and when you ask questions your agents tell you to refer to the contract for explanations on the maintenance fees. We had a timeshare interest on this property that we occasionally used and it was affordable, but in Dec. 2019 my daughter was travelling without me, and was approached and offered a complimentary dinner certificate to go to an owners update meeting. Reservations are required. I WAS ASSURED THIS HAD BEEN DONE MY LAST ENDLESS TELECON WITH YOUR COMPANY. Health officials and medical experts have recommended, among other things, that individuals engage in physical distancing. Ed. Your spacious one-, two- or three-bedroom villa comfortably accommodates up to eight adults in as much as 1,470 square feet. All Owners and guests must be physically present at check-in to verify their quarantine exemption status through the Hawaii Safe Travels website. We voiced our complaints to Charles Buckley, the Director of Sales, but he never responded. Real-time inventory management and booking software by RealTime Reservation LLC. The Westin Nanea Ocean Villas, Ka'anapali: Westin Nanea Villas, Just opened, can't recommend - See 1,894 traveler reviews, 1,032 candid photos, and great deals for The Westin Nanea Ocean Villas, Ka'anapali at Tripadvisor. Each person had the same line after hours spent talking on the phone, "I completely agree with you but I'm soooo sorry I'm NOT the decision maker Let me pass you onto so and so - I'm sure they can help you!". | We requested other accommodations and were told they were booked but would try to find something. Valet couldn't find our car one day. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. How they lure you into these presentations is with promises of gifts, and telling you that the meeting only lasts about 90 minutes. He turned out to be a valet arking attendant. Not so. All fields must be valid. Cost: Complimentary. Possibly from a womens period. AccessibilityStatement, The Westin Kaanapali Ocean Resort Villas North, Accessible guest rooms with 32 wide doorways, Accessible route from public entrance to accessible guest rooms, Self-parking facility, van-accessible spaces, Meeting room(s) with assistive listening devices, Valet parking for vehicles outfitted for drivers in wheelchairs. iPalapa is excited to announce their new partnership with Marriott Digital Studio to offer iPoolside, a fully graphic, real-time, centralized reservation inventory management software to book out your pool/beach area . Marriott daytime and overnight guests can now reserve cabanas, pool chairs, and more with just one click thanks to iPoolside. In addition to our aquatic playground with waterfalls and caves, youll find amenities and fun-filled activities for the whole ohana (family). Check out: 10 a.m. 69F / 21C Resort Toggle MenuResort Menu Overview Photos westin maui ipoolside Verified 9 days ago Url: vistana.com Go Now Explore an array of The Westin Nanea Ocean Villas vacation rentals, including houses, private villas & more bookable online. Marriott Vacation Club International. The owner advocates defended the tactics, lies, and fraudulent information that was used to sell us our points. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. Check for travel restrictions. Choose from more than 177 properties, ideal house rentals for families, groups and couples. Nothing is ever free!! Not so. We didn't expect ocean view but certainly not the parking garage. We requested other accommodations and were told they were booked but would try to find something. ReadMore, Your own private island for the day. Instead they agents pressured my daughter to call and convince me that we needed to do this and they had her sign the paperwork that day even though I had not yet agreed to this. Ate at the pool bar. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. My team members and I are truly local experts. Email address is required. We found this unacceptable after traveling 4000 miles expecting a better view. It took over an hour to get our food because the chef had to stop cooking to yell at the staff (this from our waiter) and wouldn't cook anything until his 'meeting' was over.

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