Staff were overwhelmingly caring in delivering care to patients. We were told that specific requests for alternative foods were met by the catering service. A perinatal mental health midwife works in partnership with the perinatal team at the local mental health trust. We have continued to monitor the trust closely and carried out this unannounced inspection to follow up on the actions taken by the trust to address the safety risks to patients. We rated them as outstanding, A summary of our findings about West Suffolk Hospital appears in the overall summary, Published The trust should ensure the principles of infection control are appropriate and monitored within the critical care unit for caring for potentially infectious patients. Dr Stephen Dunn is being employed by West . 13 April 2021 West Suffolk Hospital The Doctors' Association spoke of a "toxic culture" at the hospital in Bury St Edmunds By Nikki Fox & Matt Precey BBC East Two directors are due to step. The CQC's specific areas of concern comprised the hospital's culture, organisational responsiveness, and maternity services.[15]. The official Facebook page for West Suffolk NHS Foundation Trust. ", Find BBC News: East of England on Facebook, Instagram and Twitter. Hardwick Lane, Bury St Edmunds, Suffolk, IP33 2QZ. West Suffolk Hospital is spending tens of millions of pounds making dangerous reinforced concrete planks in its main building safe. in Montecito with her husband and friends holding a 'Little Golden Book' . The service did not always minute meetings or produced minutes that lacked in detail. Helen Edgar, 41, from Stowmarket, attended the West. We are looking for workers with a minimum of one years experience in an acute care setting. West Suffolk Hospital Main Hardwick Lane, Bury St Edmunds, Suffolk IP33 2QZ Facility Speciality: Adult Blood Tests HLG Nursing, part of Health Libraries Group, CILIP, East of England Electronic Library Management System, Josiah Richardson - Snr Library Assistant, Laura Wilkes - knowledge and Library Services Manager, Health Library & Information Services Directory, 2023 NHS England Workforce, Training and Education Directorate and the CILIP HLG. All felt victimised, Outram noted. Network of 9 computers and study tables. Safety concerns included, but were not limited to, infection control, the timeliness of patient risk assessments, patient record keeping, recording and storing of medicines, emergency equipment checks, and mandatory training compliance rates for medical staff. 1 November 2012, Termination of Pregnancies Review Report published 19 June 2012 for West Suffolk Hospital - PDF - (opens in new window), Published Staff zone. Staff training and compliance in key skills fell below trust target, specifically for medical staff. Page last updated: 16/03/2023 Home > Forms > Hospitals > West Suffolk Hospital. West Suffolk NHS Foundation Trust, Hardwick Lane, Bury St Edmunds, Suffolk, IP33 2QZ. West Suffolk NHS Foundation Trust - Home - Facebook Two directors are due to step down at a hospital that asked staff for fingerprints and handwriting samples as it hunted a whistleblower. Many good ideas for improvement and innovation were from the junior, ward level staff. Each report covers findings for one service across multiple locations, an inspection looking at part of the service. They were aware of what good looks like and were striving to implement this in daily practice. It therefore seemed an appropriate site for study for one charged with responsibility for developing computerized hospital information systems. Within the maternity service there was a lack of consistency in the effectiveness of the care, treatment and support that people received. Staff awareness and understanding of the Mental Capacity Act and Deprivation of Liberty Safeguards was not consistent. Most populous nation: Should India rejoice or panic? Language links are at the top of the page across from the title. Nobody should have to go through what we have been through.. Newmarket, Inadequate Online Appointment Healthcare Platform | Swiftqueue west suffolk hospital jobs in Bury St. Edmunds. The Doctors' Association described the trust's actions as a "witch hunt" and said they highlighted a "toxic culture". Warby said the allegations concerned a previous incident which is not being looked at here and we cant comment on. At least one standard in this area was not being met when we inspected the service and. Staff told us that they relied on their clinical decision making when triaging women and that this meant decisions could vary from clinician to clinician. Investigation and disciplining of possible whistleblowers is still continuing. However, documentation of recorded actions was not consistent but this did not impact on the care of patients. The service has a midwife who leads on bereavement and offers ongoing support to women and partners who have suffered a pregnancy loss. [13], In January 2018 the hospital was rated outstanding by the Care Quality Commission, one of only seven general hospitals in England awarded the highest possible rating. The hospital said it was . An appointment with a doctor at a vrdcentralen (healthcare centre) or via huslkarjour (on-call doctor), and a visit to the nrakuten (urgent care centre) costs SEK 1,800. During this inspection we inspected the trusts sites at Bury St Edmunds and Newmarket Community Hospital. Read about our approach to external linking. West Suffolk NHS Foundation Trust. CB8 7JG, In The end-of-life service in particular was praised. Matt Hancock chats to Stephen Dunn, chief executive of West Suffolk NHS foundation trust, and the hospital's medical director, Nick Jenkins, in 2018. West Suffolk Hospital's maternity service delivers about 2,500 babies a year. Craig Black, the trusts interim chief executive, said: We take full responsibility for failings and shortcomings around the handling of events leading up to and surrounding the whistleblowing and are truly sorry to the staff and families affected. NHS England said checks were being carried out. (01284) 713050, Provided and run by: A whistleblowing letter has been sent to inspectors and a local newspaper by maternity care staff at a hospital. [4] The Marquess of Bristol, whose former home was Ickworth House near Bury St Edmunds, opened a new Friends of the Hospital shop in June 2013. Secretary of State for Health and Social Care, https://www.england.nhs.uk/statistics/statistical-work-areas/ae-waiting-times-and-activity/, "Doctors at West Suffolk hospital 'too scared' to report safety issues", "Anonymous letter prompts police inquiry into hospital death", "West Suffolk Hospital faces inquiry after 'witch-hunt' for whistleblower", "Inquest finds West Suffolk Hospital mistakes were contributing factor in Bury St Edmunds mum's death", "West Suffolk hospital faces fresh questions over whistleblower tipoffs", "Hospital whistleblower raised alarm over doctor seen injecting himself", "West Suffolk Hospital rated as 'outstanding', Royal London Hospital for Integrated Medicine, National Hospital for Neurology and Neurosurgery, University College at Westmoreland Street, Walton Centre for Neurology & Neurosurgery, Royal National Hospital for Rheumatic Diseases, Robert Jones and Agnes Hunt Orthopaedic Hospital, https://en.wikipedia.org/w/index.php?title=West_Suffolk_Hospital&oldid=1145507914, Short description is different from Wikidata, Creative Commons Attribution-ShareAlike License 3.0, This page was last edited on 19 March 2023, at 14:03. The trust should ensure robust oversight of cancelled clinics and review theatre utilisation to support access to services and reduce patient treatment delays. Published A Care Quality Commission report in January 2020 said West Suffolk Hospital staff "did not feel listened to and saw others that had raised concerns be penalised". Staff worked well together for the benefit of patients, advised them on how to lead healthier lives, supported them to make decisions about their care. Ward F7 - Acute Medical Unit. Mr Jenkins is due to step down in his role as medical director at the end of May, but will stay on as a part-time emergency medicine consultant. In some cases, you will be able to receive compensation for these costs later on . We saw that managers showed clear leadership that all staff were expected to provide a high quality of care to people. Whistleblower tipped off second family over West Suffolk hospital death interest and detachment. 10-102 Clinical Sciences Building, University of Alberta, Edmonton, Canada, You can also search for this author in Senior critical care staff had developed a robust five-year service plan in collaboration with unit staff, which was further evidence of the cohesive and supportive work culture we found. West Suffolk Hospital is a small district general hospital in Bury St Edmunds, England. Due to the significant concerns within the maternity service we undertook enforcement to enable the improvement of safety within the service. This article was amended on 10 December 2021 to remove a reference introduced during editing to West Suffolk hospital being in Matt Hancocks constituency; it is in the Bury St Edmunds constituency of Jo Churchill. We also carried out an unannounced inspection on 23 March 2016. PPT - West Suffolk Hospital NHS Trust PowerPoint Presentation, free In focus. Read our privacy and cookie policies. We provide acute hospital and community services for west. Safe and effective were rated as requires improvement, caring and responsive were rated good and well led was rated inadequate. Anonymous letter prompts police inquiry into hospital death, Staff say hospital bosses misled them in hunt for whistleblower, Hospital in bullying claims did not monitor at-risk patients, Hancock won't talk to us, say 'bullied' doctors at his local hospital in Suffolk, anonymous letter had prompted an unprecedented witch-hunt, spent more than 2,500 on handwriting and fingerprint experts, Hancock failed to respond to concerns about the trusts treatment of staff. Susan Warby, 57, died at the West Suffolk Hospital on 30 August, 2018. Outram found that trouble began when a consultant anaesthetist doctor was seen injecting himself with drugs in November 2017, prompting some of his senior colleagues to raise the alarm. The trust should consider developing strategic planning arrangements including action plans to achieve service goals, a performance dashboard for childrens services and a comprehensive transition policy to help all teenage patients adjust to adult health services. [7] At an inquest into the death which commenced at Suffolk Coroner's Court on 16 January 2020,[8] the coroner called for a police investigation into the death. But he also revealed that it contained allegations about the treatment of at least one other patient. The trust should review the way patients in the last days or hours of life have their needs holistically assessed and how this is documented. NHS Jobs - Search Results If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. In critical care, staff were encouraged and supported to undertake novel research projects, which they were able to present at national conferences as a knowledge-sharing strategy. NHS Trust Royal Papworth Hospital NHS Foundation Trust West Suffolk NHS Foundation Trust . The very fact that a clinician felt it was necessary to contact the family directly in an anonymous manner is all too telling of a draconian blame culture where staff feel too afraid to speak up when things go wrong. Suspended ratings are being reviewed by us and will be published soon. The NHS trust that runs the hospital in Bury St Edmunds thanked both of them for their "dedication and leadership". We used the Short Observational Framework for Inspection (SOFI). The 57-year-old was given glucose instead of saline fluid through an arterial line in one operation, suffered a punctured lung during another and a week later contracted a fungal infection. The leadership, management and governance across the services did not always support high quality patient care. Library is staffed Mon - Fri: 8.00 - 16.30. the service is performing badly and we've taken enforcement action against the provider of the service. We spoke with 21 members of staff including medical and midwifery staff, maternity care assistants and service leads. Requires improvement The trust should ensure staff compliance, across all staff groups, with mandatory and statutory training requirements. terminal displays. West Suffolk NHS Foundation Trust, Hardwick Lane, Bury St Edmunds, Suffolk, IP33 2QZ 01284 713 315 Visit website View Accessibility Symbols View photos View on a map Access Guide Show Easy Read Easy Read Print/Save as PDF Something changed? One dead after A14 crash that has shut road for more than 15 hours The trust's tactics, which were widely condemned as a "witch-hunt . Jenkins stepped down in April, and its former chief operating officer, Helen Beck, also criticised in the report, retired last month. Good [14], The Care Quality Commission conducted an inspection of West Suffolk Hospital between September and October 2019. The interim head of midwifery was providing good support to her team; however they would benefit from further support. We rated safe, responsive and well led as requires improvement and rated effective and caring as good. (modern). 2023 Springer Nature Switzerland AG. About this book The writing of this text arose through the opportunity of one author (D.F.) Permanent. During this inspection it was evident that the trust had an established staff base that was proud to work at the hospital. Ward G1 - Macmillan Unit. Specialist staff told us about the initiatives and projects to improve the service such as dementia training for all staff and improved electronic recording and planning of care.